Audit process
How we examine whether fintech compliance policies work in practice — from inventory to a sequenced remediation plan.
Inventory the policy claims
We gather the policies your firm holds out as governing onboarding, transactions, complaints, outsourcing, and incident handling — then list what each document claims will happen when rules meet real cases.
Map claims to controls and owners
Each material claim needs a control, a named owner, and evidence that the control fired. Gaps between binder language and operating procedures are the most common findings.
Sample exceptions and waivers
We sample approved exceptions, overdue reviews, and overridden recommendations. Sampling shows whether policy intent survives pressure from sales, product, or operations timelines.
Interview the people who decide
Walkthroughs with compliance, risk, and frontline owners reveal informal shortcuts that never appear in the document set. We record how decisions are actually made.
Sequence remediation
Findings are ranked by regulatory exposure and operational feasibility. You receive a plan — quick stabilisers first, structural policy redesigns next — so teams are not asked to fix everything at once.