Privacy notice

Cloud Servicesai (“we”) respects your privacy. This notice explains how we handle personal data when you use cloud-servicesai.digital or contact us about policy effectiveness audits.

Who we are

Controller: Cloud Servicesai, Cyberport, Wah Fu, Southern District, Hong Kong. Email: engagements@cloud-servicesai.digital. Phone: +852 3653 9595.

Data we collect

When you submit an enquiry we collect your name, work email, service interest, and message content. Server logs may record IP address, browser type, and pages visited. Cookie preferences are stored in your browser under a brand-prefixed key when you accept or reject optional cookies.

Why we use data

We use enquiry data to respond to your request and, if you engage us, to administer the contract. We use limited analytics cookies only if you accept them, to understand how the site is used. We do not sell personal data.

Legal bases

Where the Personal Data (Privacy) Ordinance applies, we process data for the purposes you would reasonably expect when contacting a professional services firm, to perform a contract, or with your consent for optional cookies.

Retention

Enquiry records are kept up to 24 months unless a longer period is required for an active engagement or legal obligation. Analytics data follows the retention of the tools in use.

Sharing

We may use hosting and email providers who process data on our instructions. We do not share enquiry content for marketing by third parties.

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to Hong Kong law. Contact engagements@cloud-servicesai.digital. You can change cookie preferences by clearing site data for this domain.

International transfers

If providers store data outside Hong Kong, we take steps appropriate to the engagement and the sensitivity of the information.